Address: Vine House, 1 – 2 Factory Yard, Hanwell, West London W7 3UG

Housing Support


Supporting Ealing residents to sustain their housing tenancy and housing related issues including tenancy, debt, financial issues, benefit claims and more.

The service comprises two parts:

Generic Service: supports any Ealing resident at risk of homelessness regardless of their support needs

Hospital Discharge Service: supports Ealing residents who are awaiting discharge from, or have been recently discharged from, psychiatric hospital (Lakeside, Charing Cross or H&F Hospital)

Support Offered: Form filling, Applications, Referrals, Support Planning Debt/ Finances/Benefits, Home Visits

Eligibility Criteria: Age 18+, living in Brent, presenting with housing related support needs.

Generic service: Ealing resident at risk of homelessness

Hospital discharge service: Ealing resident, about to be, or already, discharged from psychiatric hospital Age 18+, living in Brent, presenting with housing related support needs.

Referrals: Email infoefss@eachcousnelling.org.uk


Our service  access, engage and support rough sleepers with a substance misuse problem to enable them to move into or towards more permanent accommodation and address the impact of their lifestyle and substance misuse on their health and wellbeing.

Support offered: a range of interventions including advice, Information, counselling and group work, ensuring they access appropriate treatment and aftercare

Available to: 18 +

Employment and Training Support


Employment support project for people with common mental health issue form BME communities in North and West London.

Support Offered: Developing new skills, finding suitable employment, building resilience and learning to cope with stress, anxiety and depression.

Eligibility Criteria: 25+, BME (Black and Minority Ethnic), Living in North/West London, Unemployed for 12+ months.  Presenting with common mental health issues.

Referrals: Email ipsworks@eachcounselling.org.uk

Women’s Services


Support women in Ealing with complex needs. Complex needs are defined as affected by substance misuse and domestic violence and/or mental health

Support Offered: 1:1 Counselling, Group Therapy, Peer Support, Risk Management

Eligibility Criteria: 18+, female, living in Ealing, presenting issues: Substance Misuse AND Domestic Violence and/or Mental Health.

Referrals: Complete Jasmine Referral Form and email to jasmine@eachcounselling.org.uk


Ascent provides service for those affected by sexual domestic violence and abuse in London through the provision of frontline services as well as support to voluntary and statutory organisations. We work in delivering a range of services for survivors of domestic and sexual violence and abuse

Support Offered: A confidential counselling and support Service in safe locations, One to one counselling (up to 21 sessions), Help with safety planning and self care, Support to facilitate positive changes, Build skills to enhance selfcare.

Eligibility Criteria: 16+ Female, Living in Brent, Ealing, Harrow, Hillingdon Current or past experience of domestic violence or abuse.

Referrals: infoascent@eachcounselling.org.uk


Funded by MOPAC, Awaaz provides one to one counselling and casework for women from the Black and Minority Ethnic communities to help them recover from the impact and experiences of domestic abuse.

Eligibility Criteria: 16+ Female, Living in Brent, Ealing, Harrow, Hillingdon Current or past experience of domestic violence or abuse.

Referrals: infoascent@eachcounselling.org.uk


This is a Pan London service funded by the  GLA to provide housing and specialist support for BME women  and children who have experienced domestic abuse and are moving on from refuges and need  resettlement in the community. The aim of the project is  help women with complex needs recover from their experiences, take back control of their lives and go on to lead positive safe lives in the future.

Support Offered: specialist floating support & advocacy in partnership with  multi-agencies  to facilitate  safety, permanent accommodation, empowerment, counselling, training, education, employment, benefits, debts,  budgeting & skills  and substance misuse

Eligibility Criteria: Women 18+

Referrals: Come through the clearing house and partnership

Mental Health

STEPS (Supporting Transitions through Emotional and Practical Support)

STEPS is an information and signposting service that aims to promote mental well-being for Ealing residents. The project has set up eight information banks across the borough of Ealing containing leaflets, literature and fact sheets on mental health and services available in the borough.

The project trains peer volunteers, with lived experience of mental health, to become mental health champions who work to break stigma around mental health and support others who are experiencing mental health issues.

Support Offered: Information and signposting about mental health

Eligibility Criteria: Living in the borough of Ealing, lived experience of mental health issues

Referrals: Anyone interested in volunteering can contact the EACH Head Office on info@eachcounselling.org.uk


Individual Placement and Support is an employment, education and training project supporting people who have experienced or experiencing mental health across 7 boroughs. We offer  support and guidance, jobs that fit around family life, Support with managing anxiety and low mood, computer and English classes and accredited training courses

Support Offered: training, education support, free employment for Black and Minority Ethnic Communities

Eligibility Criteria: Women 18+

Referrals: Ipsworks@eachcounselling.org.uk or Call us on: 02085776059

Contact Us:

Telephone: 020 8577 6059
Telephone: 020 8579 4529
Email: info@eachcounselling.org.uk

Opening Hours : Mondays to Friday 9.30 am to 5.00 pm

How to Get to Us:

Tube: Boston Manor (Piccadilly Line) (take E8 outside tube station) or Ealing Broadway (District and Central Lines)

Rail: The nearest rail station is Hanwell Station

Buses: Routes 207, 607, E8, 427 and 483 (Stop: Half Acre Road) or 195 (Stop: Lower Boston Road)

Car: There is very limited parking outside Vine House for disabled people only. Parking is available in the surrounding area, and at George Street Carpark




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