Drop In Support
STEPS Community Outreach
Each Counselling and Support will be closed over the Christmas period.
From: Friday 22nd December 2023 (3 pm)
Until: Tuesday 2nd January 2024 (9:30 am)
This means your Support Worker will NOT be available during this time. Should you need support during this time or outside of our regular service hours, please use the numbers below!
Emergency: for immediate assistance please call Emergency Services on 999
Life-threatening OR urgent medical issues (including mental health) call Ealing Hospital at 020 89675000
For support with mental health, please call the West London NHS Trust Single Point of Access on 0800 328 4444. They are open 24 hours a day, 7 days a week, 365 days a year.
Samaritans also offer emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide. You can call them 24 hours a day, 7 days a week, 365 days a year on 116 123.
If you feel you are nearing a crisis point you can contact Mind out of hours Safe Space for support from 5 pm to 10.30 pm 365 days a year:
• Ealing Safe Space: 0207 471 0583 or email:safespaceealing@hfehmind.org.uk
• Hounslow Safe Space: 0207 471 0584 or email:safespacehounslow@hfehmind.org.uk
• Hammersmith and Fulham Safe Space: 0207 471 0582 or email:safespacehf@hfehmind.org.uk
NHS Choices: 111 – Illness and minor injuries where life isn’t threatened, and local services including GPs, Urgent Care Centres, hospitals, and dentists.
Anxiety UK: 03444 775 774 or text 07537 416 905 – Anyone affected by anxiety, stress and anxiety-based depression.
Bipolar UK: 0333 323 3880 – Supporting individuals, and their families and caters for the condition of bipolar.
Duty Social Worker: 0208 825 6000 – Range of services including protecting adults/children at risk
Ealing Housing Solutions: 0208 8825 8881 – Help if you are threatened with eviction, fleeing domestic violence, harassment, etc.
National Domestic Violence Helpline: 0808 2000 247 – Freephone 24-hour women experiencing domestic violence and others calling on their behalf.
Talk to Frank: 0300 123 6600 OR Text 82111 – Freephone 24-hour drugs advice and support.